Privacy Policy

Effective Date: December 3, 2023clifftop.top ("we," "us," or "our") prioritizes protecting your privacy as you scale rugged mountain peaks, navigate treacherous cliffs, and survive harsh alpine environments in our mountain climbing & survival games and related services (the "Services") at clifftop.top. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By accessing or using the Services, you consent to the practices described herein. Information We Collect Personal Information: During account registration, we collect your email address, username, password (encrypted), date of birth (to verify age eligibility), and preferred climbing style (e.g., free solo, guided, expedition). For premium subscriptions (e.g., ad-free gameplay, exclusive climbing gear) or in-game purchases (e.g., survival kits, mountain maps), we collect payment details (processed by third-party providers like Stripe) and billing address. Optional information (e.g., interest in real-world climbing) may be collected if you choose to provide it. Usage and Gameplay Data: We automatically gather data about your interaction with the Services, including IP address, device type, operating system, browser version, climbing progress (e.g., peaks conquered, difficulty levels completed), survival metrics (e.g., resource management, weather adaptation), and technical performance data (e.g., crash reports, frame rate). This data is collected via cookies, in-game analytics tools (e.g., Unreal Engine Analytics), and server logs. Social and Competitive Data: If you join climbing teams, participate in multiplayer expeditions, or compete in leaderboards, we collect your team communications (e.g., chat logs) and competitive data (e.g., climb times, survival scores) to moderate content and facilitate teamwork/competitions. If you link social media accounts, we may access limited information (e.g., display name) to enable features like team invites. How We Use Your Information To create and manage your account, track your climbing/survival progress, and sync data across devices. To process transactions, fulfill orders, and send purchase confirmations or subscription reminders. To personalize your experience: recommend peaks based on your climbing style, suggest gear aligned with your survival needs, and match you with compatible team members or competitors. To improve the Services: analyze gameplay data to balance climbing difficulty, fix bugs, optimize survival mechanics (e.g., weather effects, resource scarcity), and develop new content (e.g., mountain ranges, extreme weather scenarios) aligned with user behavior. To communicate with you: send account updates, expedition milestones (e.g., "You’ve conquered 10 peaks!"), event notifications (e.g., climbing tournaments), and promotional offers (you can opt out of marketing communications at any time). To ensure fair play and security: detect cheating, hacking, or fraudulent activities, and enforce our Terms of Service. Information Disclosure We do not sell or rent your personal information to third parties. We may disclose your information in the following circumstances: To trusted third-party service providers (e.g., payment processors, cloud hosting services, anti-cheat software) who assist in operating the Services, subject to confidentiality agreements. To climbing team members (limited to your username, climbing style, and performance data) to facilitate teamwork and expedition planning. To law enforcement or regulatory authorities if required by law, or to protect our rights, property, or safety, or that of our users or the public. In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, with prior notice and a commitment to uphold this Privacy Policy. Data Security We implement robust security measures to protect your personal information and gameplay data, including end-to-end encryption of sensitive data, secure server storage (compliant with ISO 27001), regular security audits, and multi-factor authentication options for accounts. Our anti-cheat system uses real-time monitoring to detect and prevent unfair gameplay (e.g., infinite stamina hacks, wall climbing exploits). Your Rights Access and Correction: You may access, review, and update your personal information by logging into your account or contacting [email protected]. Deletion: You may request account deletion by submitting a request to [email protected]. We will delete your data within 30 days, except as required by law (e.g., financial records) or to prevent fraud. Team-related data may be retained for moderation purposes. Opt-Out: You can unsubscribe from marketing emails by clicking the "unsubscribe" link in our messages or updating your account preferences. Cookie Management: You can adjust cookie settings in your browser, though disabling certain cookies may limit functionality (e.g., progress sync, team matching). Children’s Privacy The Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the data promptly. Parents or guardians may contact us to request verification or deletion of their child’s information. Changes to This Policy We may update this Privacy Policy periodically. We will notify you of changes by posting the revised policy on our website with a new effective date. Your continued use of the Services after the update constitutes acceptance of the revised terms. Contact Us For questions or concerns, contact:clifftop.top234 Summit Drive, Aspen, CO 81611, USAEmail: [email protected]